Privacy Policy
Last update: January 6, 2024
GameHint Corporation has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of user information, including personal information about users, in the services provided by the Company (hereinafter referred to as the "Services").
1. user information to be collected and collection method
In this Policy, "User Information" means information pertaining to the identification of users, action history on communication services, and other information generated or stored on users' smartphones, PCs, and other terminals in relation to users or their terminals, and which is collected by the Company in accordance with this Policy. This shall mean information that is generated or stored in connection with a user or a user's terminal on a user's smartphone, PC, or other terminal and collected by us in accordance with this Policy.
The user information that we collect in the Service is as follows, depending on the method of collection.
Information provided by users
In order for you to use the Service, the information we ask you to provide is as follows:
Your full name
E-mail address
Credit card information
Other information that you enter in the form provided by us.
Information provided by other services when you allow them to be linked to the Service.
When a user permits linkage with external services such as social networking services in using the Service, the following information will be collected from such external services based on what the user agreed to when he/she permitted such linkage.
ID used by the user for the external service
Other information that the user has authorized to be disclosed to the linked service according to the privacy settings of the external service.
Information we collect when you use the Service.
We may collect information about how you access and use the Service. This includes the following information:
Terminal information
Log information
Cookies and anonymous IDs
Location information
2. Purpose of use
User information will be used to provide the Service as described in Section 2 hereof, and may also be used for other purposes as described in Section 3 hereof.
The specific purposes of use of user information related to the provision of the Service are as follows:
To authenticate, manage, and provide administrative communications and various functions for the member information of the Service
To provide information to businesses or companies registered with the Service or affiliated with the Company.
To operate and manage seminars and various events operated by the Company
To distribute e-mail newsletters and other information related to the Service
To request surveys, campaigns, etc., to contact you, to send gifts, etc.
To respond to inquiries and questions from users
To advertise, promote, and solicit sales of the Company's and third parties' products, etc.
To perform maintenance and improvement of services provided by the Company
The purposes of use other than those described in this section 2 are as follows.
To create statistical data related to the Company's services, processed into a format in which individuals cannot be identified. Or to distribute or display advertisements of the Company or third parties.
Terminal information
Log information
Cookies and anonymous IDs
Location information
For other marketing purposes
Name
E-mail address
Other information that you enter in the forms that we provide.
To be used for payment when subscribing to our services
Credit card information
3. How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
Account information
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
Information you share on the Services
If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services. For example, we continue to display votes you sent to the users that received them and continue to display content you provided.
Managed accounts
If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.
Marketing information
If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
4. Method of notification, publication, or obtaining consent, and method of requesting discontinuation of use
The following user information shall be subject to user consent prior to collection.
Device information
Location information
a user may request the discontinuation of the use of all or part of the user information by making the prescribed settings for the Service, and in this case, the Company will promptly discontinue the use of such user information in accordance with the Company's regulations. In addition, since the collection or use of some items of user information is a prerequisite for the Service, the Company will stop collecting such information only when the user withdraws from the Service in accordance with the Company's prescribed method.
5. Provision to Third Parties
Except for cases in which disclosure is permitted under the Personal Information Protection Law or other laws and regulations, the Company will not provide personal information among user information to any third party without obtaining the prior consent of the user. However, this shall not apply in the following cases
When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
When personal information is provided as a result of the succession of business due to merger or other reasons.
When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the user's consent is likely to impede the execution of such affairs.
other cases permitted by the Personal Information Protection Law or other laws and regulations.
6. disclosure of personal information
When we receive a request from a user to disclose personal information in accordance with the provisions of the Personal Information Protection Law, we will confirm that the request is made by the user himself/herself and disclose the information to the user without delay (if the relevant personal information does not exist, we will notify the user to that effect). However, this does not apply to cases in which we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. Please note that a fee (1,000 yen per case) will be charged for the disclosure of personal information.
7. Correction and Suspension of Use of Personal Information
If a user requests (1) correction of personal information in accordance with the provisions of the Personal Information Protection Law because the information is untrue, or (2) suspension of use of personal information in accordance with the provisions of the Personal Information Protection Law because the information is used for purposes other than those disclosed in advance or because the information was collected through deception or other wrongful means, we will conduct the necessary investigation without delay upon confirmation of the user's request. If a user requests that we stop using his/her personal information in accordance with the provisions of the Personal Information Protection Law, we will conduct the necessary investigation without delay after confirming that the request is made by the user himself/herself, and based on the results, we will correct or stop using the personal information and notify the user to that effect. If the Company decides not to correct or suspend the use of personal information based on reasonable grounds, the Company will notify the user to that effect.
In the event that the Company is requested by the User to delete the User's personal information, if the Company deems it necessary to comply with the request, the Company will delete the personal information after confirming that the request is made by the User himself/herself, and will notify the User to that effect.
The provisions of the preceding two paragraphs do not apply in cases where we are not obligated to correct, etc. or suspend the use of personal information under the Personal Information Protection Law or other laws and regulations.
8. Contact for Inquiries
Please direct any comments, questions, complaints, or other inquiries regarding the handling of user information to the following contact point.
GameHint Corporation
Email: support@gamehint.app
9. Procedure for Changing Privacy Policy
GameHint Corporation endeavors to review and continuously improve its handling of user information, and may change this Privacy Policy from time to time as necessary. In the event of any changes, we will notify users by posting the changes on our website (including, but not limited to, the website pertaining to this service). However, in the case of changes that require the consent of the user under the law, the user's consent shall be obtained in a manner prescribed by the Company.
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