FAQ

Do you support English?

Yes, we support both Japanese and English. If the language setting in Slack is Japanese, Assort will be in Japanese, and if the language setting in Slack is a language other than Japanese, Assort will be in English.

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I can't install Assort.

There are several possible reasons for this.

1. You are using Slack on a free plan and have already installed more than 10 apps.

You can check and delete installed apps from this page. Please try again after reducing the number of apps to 10 or fewer.

2. App installation is restricted in your workspace settings.

Please ask the workspace owner for approval or request someone with installation permissions to install the app for you.

3. You are trying to install it in an unintended workspace.

If you are signed into multiple workspaces, a dropdown box for selecting a workspace will appear in the top right of the installation screen. Please ensure that an unintended workspace is not selected.

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Is it free to use?

No, Assort is a paid service. Please check the pricing plans. You can use Assort for free for the first 30 days after installing the app (no credit card required). After the 30 days have passed, you will not be able to use it, so please consider subscribing early.

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I want to delete (uninstall) the app.

You can delete the app from the "Delete App" button at the bottom of this page.

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