# What is Assort?

## **Features**

**Assort is an all-in-one app that makes Slack more convenient.**&#x20;

It uses Slack's API to promote operational efficiency. Developed with the belief that "Slack is the hub for digital transformation," it features the following characteristics:

* Many tasks can be completed within Slack, eliminating the need to open multiple tabs.
* The management screen allows Slack login, simplifying employee ID management.
* Appropriate Slack notifications are sent, improving response speed compared to email notifications.

## **What Assort Can Do:**

* AI chat using ChatGPT
* Voting and internal surveys
* Attendance management for employees, part-timers, and contract workers
* Internal Q\&A for knowledge management
* Centralized management of internal terminology

Assort has published a [roadmap](https://www.assort.app/en/roadmap) and plans to add many more features in the future. Assort aims to eventually become an all-in-one tool, allowing most tasks to be performed in Slack. Contracting multiple SaaS services is not desirable as it incurs significant financial and operational costs. One of Assort's goals is to replace many SaaS services.


# Getting started

You don't need to request information to use Assort; it's a Slack app and can be installed in 30 seconds.

## 1. Click on "Add to Slack" on the [Assort home page](https://www.assort.app/en).

<figure><img src="https://123158408-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpJb9mbXFN9UDv6LmO7t9%2Fuploads%2FyIJeJEVa1ORkxwHHqqox%2FCleanShot%202024-01-08%20at%2016.00.56%402x.png?alt=media&amp;token=6db67741-9c4c-49a4-bc94-27ffe5fe655e" alt=""><figcaption></figcaption></figure>

## 2. Select the workspace in the upper right select box and press "Allow"

<figure><img src="https://123158408-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpJb9mbXFN9UDv6LmO7t9%2Fuploads%2FrnlaLZP2mqhKQLh5wivK%2FCleanShot%202024-01-08%20at%2016.14.05%402x.png?alt=media&amp;token=cb16db92-445a-4168-8498-1fb03e072a5e" alt=""><figcaption></figcaption></figure>

## 3. Installation complete.

<figure><img src="https://123158408-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpJb9mbXFN9UDv6LmO7t9%2Fuploads%2F7JQPBXsn1SFinNn4YLkI%2FCleanShot%202024-01-08%20at%2016.15.14%402x.png?alt=media&amp;token=9eac9921-ffe9-4585-9b2b-ca60e684e1f3" alt=""><figcaption></figcaption></figure>

## 4. Use each feature.

Please refer to the respective pages for details on how to use each feature.

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/MAIRVWLow0d4nBNE7uoy" %}
[AI（ChatGPT）](https://docs.assort.app/features/ai)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/dHmcFRvZvgRLfadDnobQ" %}
[投票・アンケート](https://docs.assort.app/features/poll)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/7f003MgiaAREu7Fcc53U" %}
[勤怠管理](https://docs.assort.app/features/time-tracker)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/k5PnUgenTD50hTfuiM5G" %}
[社内Q\&A](https://docs.assort.app/features/qa)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/Xh0JAeKtFhZNyKKfoU1d" %}
[社内用語集](https://docs.assort.app/features/glossary)
{% endcontent-ref %}


# FAQ

## Do you support English?

Yes, we support both Japanese and English. If the language setting in Slack is Japanese, Assort will be in Japanese, and if the language setting in Slack is a language other than Japanese, Assort will be in English.

***

## I can't install Assort.

There are several possible reasons for this.

#### 1. You are using Slack on a free plan and have already installed more than 10 apps.

You can check and delete installed apps from [this page](https://app.slack.com/apps-manage/T0679BX9MMH). Please try again after reducing the number of apps to 10 or fewer.

#### 2. App installation is restricted in your workspace settings.

Please ask the workspace owner for approval or request someone with installation permissions to install the app for you.

#### 3. You are trying to install it in an unintended workspace.

If you are signed into multiple workspaces, a dropdown box for selecting a workspace will appear in the top right of the installation screen. Please ensure that an unintended workspace is not selected.

***

## Is it free to use?

No, Assort is a paid service. Please check the [pricing plans](https://assort.app/en/pricing). You can use Assort for free for the first 30 days after installing the app (no credit card required). After the 30 days have passed, you will not be able to use it, so please consider subscribing early.

***

## I want to delete (uninstall) the app.

You can delete the app from the "Delete App" button at the bottom of [this page](https://assort-demo.slack.com/apps/A02MWSA4NR2-assort?tab=settings).

***


# AI (ChatGPT)

You can interact with ChatGPT on Slack.

## Learn with short videos <a href="#video" id="video"></a>

{% embed url="<https://youtu.be/FK87a8qt4ko>" %}

## How to use <a href="#usage" id="usage"></a>

Simply type `@Assort [your message]` in the channel you want to use and send it.

## **AI Models** <a href="#model" id="model"></a>

Assort's AI chat feature utilizes the OpenAI API and currently supports three models provided by the OpenAI API.

* **gpt-3.5-turbo**\
  This model provides the fastest responses and is the most cost-effective.
* **gpt-4**\
  Responses are slightly slower compared to gpt-3.5-turbo, but it delivers more accurate answers. It also has superior capabilities in handling longer texts.
* **gpt-4-turbo-preview**\
  The most advanced model, although being a preview version, it might exhibit some instability. In the future, gpt-4-turbo-preview is expected to be officially released as gpt-4-turbo, at which point gpt-4 will be discontinued and integrated into gpt-4-turbo.

## **Tokens** <a href="#token" id="token"></a>

Using the AI chat feature consumes tokens, which are uniquely set by Assort. The consumption of tokens varies by model.

* **gpt-3.5-turbo**\
  The calculation method follows closely to OpenAI's official approach, with the addition of Assort's default prompt. This results in a slight increase in actual token consumption. Furthermore, when continuing a conversation in a thread, the content of the previous dialogue (user-mentioned posts and AI response posts) is utilized as parameters when making calls to the OpenAI API. As a result, the token consumption increases. Please refer to OpenAI's official tools for the calculation method of tokens.\
  [OpenAI Platform](https://platform.openai.com/tokenizer)
* **gpt-4**\
  The token consumption is about 45 times higher than that of gpt-3.5-turbo.
* **gpt-4-turbo-preview**\
  The token consumption is about 20 times higher than that of gpt-3.5-turbo.

The Pro plan includes 5,000,000 tokens, and additional charges will be incurred if this limit is exceeded. The additional charge is 200 JPY per 1,000,000 tokens. It is anticipated that additional charges will rarely occur under normal usage.


# Poll

{% embed url="<https://youtu.be/Zl7nnJ4cv94>" %}


# Time Tracker

{% embed url="<https://youtu.be/Dk5Q8LjFkQE>" %}


# In-house Q\&A

{% embed url="<https://youtu.be/fEXb0JpRXv4>" %}


# Glossary

{% embed url="<https://youtu.be/h2nBApbT0oU>" %}


# Support

## Email Support

Please contact us using the form below.

[https://www.assort.app/en/contact](https://www.assort.app/contact)

## Slack Connect Support

Customers who subscribe to a paid plan can make use of Slack Connect support.

{% content-ref url="/spaces/pJb9mbXFN9UDv6LmO7t9/pages/wzMrnyauh03NODQAk4Wp" %}
[Slack Connect Support](/support/slack-connect)
{% endcontent-ref %}


# Slack Connect Support

We offer Slack Connect support for users subscribed to our paid plan. With this support, you can communicate directly with us on your familiar Slack platform, making it easy to send requests and resolve any uncertainties.

Steps to access Slack Connect support:

1. Copy the Team ID from the [settings page on the dashboard](https://assort.app/en/app/settings/).
2. Fill in the required details in [this form](https://www.noway-form.com/ja/f/9dddab7a-a3eb-45c3-a697-c2f0306fca1a) and submit it.
3. We will send you an invitation email for Slack Connect support from our end.


# Terms and policies

{% content-ref url="/pages/yr5xFZsDlAnsLOKeIIRe" %}
[Terms of Use](/terms-and-policies/terms-of-use)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/YpWBUGZqV9nhoOElX5r6" %}
[プライバシーポリシー](https://docs.assort.app/terms-and-policies/privacy-policy)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/jAL9Hx8rhV9U1JHkF3lP" %}
[データポリシー](https://docs.assort.app/terms-and-policies/data-policy)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/h9RmWnw83qE1OMM32BAZ" %}
[免責事項](https://docs.assort.app/terms-and-policies/disclaimer)
{% endcontent-ref %}

{% content-ref url="/spaces/jsTz3QINpGJcHqe22BdD/pages/dwWmnJWfh7bJPlEILZ8m" %}
[特定商取引法に基づく表記](https://docs.assort.app/terms-and-policies/commerce)
{% endcontent-ref %}


# Terms of Use

Last update: January 6, 2024

The following terms and conditions govern all access to and use of the services offered by GameHint Corporation, including but not limited to the assort.app web application (“Website”), and service (together, the Assort Poll Service”) including all content, services and products available at or through the Assort Poll Service, other Assort services (collectively, the “Services”).

The Service is owned and operated by GameHint Corporation, a company registered at "3F Mimosa Bldg., 2-11-10 Minami Otsuka, Toshima-ku, Tokyo," with the corporate number "1010701038675" (hereafter referred to as "GameHint"). The Service is offered subject to your acceptance of all terms and conditions contained herein, as well as any other operating rules, policies, and procedures that may be published from time to time on this site (collectively referred to as "this Agreement").

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the terms and conditions of the Agreement. If you access or use the Services as an employee, consultant or agent of a company or other entity, you represent that you are an employee, consultant or agent of that company or entity, and that you have the authority to bind that company or entity to this Agreement. If you do not agree to all the terms and conditions of the Agreement, then you may not access or use our Services.

### Assort Poll & Slack

#### 1. Description of the Assort Poll Service

Our Assort Poll Service is productivity software that allows you to create polls, surveys, gather feedback and make quick decisions inside Slack, that all members of your workspace can interact with.

Assort Poll may also, in the future, update current services and/or features or offer new services and/or features to the Assort Poll Service (including, the release of new tools). Such updated or new features and/or services shall be subject to the terms and conditions of the Agreement.

Access to the Assort Poll Service is permitted on a temporary basis. We reserve the right to modify or discontinue offering or updating the Assort Poll Service at any time without notice.

#### 2. No association with Slack

Assort Poll and Slack Technologies Inc, the provider of the Slack communication service, (“Slack”) are different entities. There is no relationship between Assort Poll and Slack, other than Assort Poll being a licensee and user of the Slack API for the purpose of providing the Assort Poll Service. Slack is not responsible for the Assort Poll Service and will not provide support for the Assort Poll Service.

The Agreement does not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the website slack.com

#### 3. Your Assort Poll Account and Personal Data

To use the Assort Poll Service, you must first create a Assort Poll user account (“Assort Poll Account”) by signing into your Slack account on the Website and following any prompts.

You may create a Assort Poll Account in your personal capacity (in which case the terms “you” or “your” apply to yourself only) or on behalf of a company or other legal entity which you have the authority to bind (in which case the terms “you” or “your” shall refer to such entity and all permitted Members and Administrative Users) as defined in the Slack Terms of Service.

By signing into your Slack account on the Website, you grant us access to and permission to process personal data in your Slack account and, if you are a data controller of personal information, to process personal data of the Slack user accounts you give us access to by installing the Assort app. The processing of your personal data is subject to our Privacy Policy which is hereby incorporated by reference.

You are fully responsible for all activities that occur under your Assort Poll Account and any other actions taken in connection with it, whether by yourself or other users. You must immediately notify Assort Poll of any unauthorised uses and users of your Assort Poll Account or any other breaches of security. Assort Poll will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

#### 4. Data

Polls & Surveys created by you and your team members via the Slack services using the Assort Poll Service may contain proprietary and confidential information. By using the Assort Poll Services you grant us the right to transmit and store the information contained in these polls and surveys for the purpose of providing the Assort Poll Services and you warrant that other team members have also consented to such use by us.

You warrant that you are the creator or licensee of, or have the authority from the creator(s) of, all intellectual property rights in the polls and surveys and that use of them in these by us as contemplated by the Agreement does not violate the terms of the Agreement, applicable law, or the intellectual property rights of others.

You will be liable to us and indemnify us for any loss or damage suffered as a result of your breach of the warranties contained in this clause 4.

### General Legal Terms

#### 5. Capacity to Contract

In order to use our Services, you must be 13 years of age or older and create a user account (“Account”). You must also have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws.

#### 6. Subscriptions

You may access and use our Services on any of our subscription plans:

1. Free Service: This subscription plan allows you to interact with our Services with some basic functions for free; or
2. Paid Subscriptions: These Paid Subscriptions allow you fewer restrictions and access to a more advanced set of functionality. Different Paid Subscription levels may be available.

You may only use our Services within the limits of your subscription level. You may upgrade your subscription level at any time.

**6.1 Purchase of Paid Subscriptions**

To purchase a Paid Subscription to one of our Services, you will be required to select a subscription level and provide accurate information regarding your credit card or other payment instrument. You agree to our third party service providers, including Stripe, storing and using your payment card information for the purpose of processing the payment. Please note that you should read Stripe’s terms and conditions and privacy policy before making any payment.

You agree to pay GameHint all amounts specified in the applicable subscription plan in accordance with the Agreement.

By providing your payment instrument details, you authorize GameHint or companies who work on our behalf, such as payment processors, to bill your payment instrument in advance for the relevant subscription fee on the date you purchase a Paid Subscription to one (the “Initial Billing Date”) and on each monthly or annual anniversary (as applicable, depending on your chosen subscription plan) of the Initial Billing Date (the “Subsequent Billing Date(s)”). The Initial Billing Date and any Subsequent Billing Dates are together referred to herein as the “Billing Date(s)”. The relevant subscription fees:

* are, subject to clause 6.4, non-refundable; and
* are exclusive of any applicable sales tax, which shall be added to the bill at the appropriate rate.

If, for any reason, we are unable to bill your payment instrument or process the payment of the relevant subscription fee within thirty (30) days of the Billing Date, and without prejudice to any of our other rights and remedies:

* we may, without liability to you, disable your Account and access to all or part of the Services and we shall be under no obligation to provide any or all of our Services; and
* interest shall accrue on a daily basis on such due amounts at an annual rate equal to 5% over the then current base lending rate of HSBC from time to time, commencing on the due date and continuing until fully paid, whether before or after judgment.

If you dispute any charges you must let GameHint know within twenty (20) days after the Billing Date.

We reserve the right to change our prices for the Paid Subscriptions in the future. Price changes for existing Paid Subscriptions will take effect at the start of the next subscription period following the date of the price change. If we do change prices, we will provide you with at least one month’s notice of the change on the Website and in an email to you. Your continued use of our Services after the price change becomes effective and constitutes your agreement to pay the new price.

**6.2 Automatic Renewal**

Your Paid Subscription will automatically renew at the end of every month or year (as applicable, depending on your chosen subscription plan) after the Billing Date, unless you cancel your Paid Subscription in accordance with clause 6.4.

**6.3 Changes to level of Paid Subscription**

Changes to your Paid Subscription level, including the reduction or addition of features and limitations on the use of our Services, shall take effect immediately.

**6.4 Cancellation of Paid Subscription**

* You may cancel your Paid Subscription by notifying us at <support@gamehint.app>. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free Service. Subject to clause 6.4(b), you will not receive a refund for subscription fees paid to us.
* If you are a consumer residing in the United Kingdom or the European Union, and do not use our Services for business purposes, you have the right to cancel your Paid Subscription and receive a full refund within fourteen (14) days of purchase.

#### 7. Trials

From time to time, GameHint may offer trials of a Paid Subscription for a specified period without payment (“Trial”). GameHint reserves the right, in our absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability.

For some Trials, GameHint will require you to provide your payment details to start the Trial. At the end of such Trials, we may automatically start to bill you for the Paid Subscription on the first day following the end of the Trial in accordance with clause 6.2. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your subscription to the Free Service by notifying us at <support@gamehint.app> before the end of the Trial.

#### 8. Money Back Guarantee

If our Services do not for any reason meet your expectations, you may request that GameHint immediately cancel your Paid Subscription and refund all subscriptions fees paid to us up until that date, provided that:

* you request the refund from GameHint by contacting us at <support@gamehint.app> within thirty (30) days after the date the Paid Subscription was initially purchased;
* the subject Paid Subscription is the first Paid Subscription for our Services you have purchased (including under a different Account);
* you have fully complied with the terms of the Agreement; and
* you have not upgraded your Paid Subscription.

#### 9. Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services and in the material published on it. We grant you: a limited, non-exclusive, revocable license to make use of our Services (excluding the Website) within the limits of the Subscription level you have purchased; and

This license shall terminate when the Agreement terminates in accordance with clause 12.

The Agreement does not transfer any of GameHint’s or its licensors’ intellectual property to you. Title to such intellectual property will remain solely with GameHint or its licensors (as applicable).

All GameHint, trademarks, service marks, trade names, logos, domain names, and any other features of our brands are the sole property of GameHint. Your use of our Services grants you no right or license to reproduce or otherwise use any of GameHint’s trademarks, service marks, trade names, logos, domain names or any other features of our brands, whether for commercial or non-commercial use.

#### 10. Third Party Sites

Our Services may contain links to other independent third-party websites (“Third-party Sites”). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

#### 11. Changes

We reserve the right to change the Agreement at any time for any reason. Any changes we may make to the Agreement in the future will be notified to you by posting an updated version of the Agreement on this page. Your continued use of or access to our Services following the changes to the Agreement constitutes acceptance of those changes.

#### 12. Termination

GameHint may terminate the Agreement and suspend your access to all or any part of our Services immediately by contacting you at your email address on record if:

1. you commit a breach of the Agreement, as determined by us in our discretion, or we suspect that may be the case; or
2. we consider termination necessary to protect the integrity or security of the systems used by us at any time.

If you wish to terminate the Agreement, you must cease usage of our Services.

On termination of the Agreement by any party and for any reason all rights granted to you under the Agreement shall cease and you must immediately cease all activities authorized by the Agreement, including your use of our Services. ‍

#### 13. Disclaimer of Warranties

To the maximum extent permitted by law, our Services are provided “as is” and “as available”. GameHint hereby disclaims all warranties of any kind, whether express, implied, statutory or otherwise, including, without limitation, the warranties of merchantability and fitness for a particular purpose and non-infringement. GameHint does not warrant that our Services will be complete, accurate, reliable, timely, secure, error free or that access thereto will be continuous or uninterrupted. You understand that you are using our Services at your own discretion and risk.

The provisions in this clause do not affect your statutory or mandatory rights which cannot be excluded by applicable law.

#### 14. Limitation of Liability

In no event will GameHint be liable with respect to any subject matter of the Agreement under contract, negligence, strict liability or other legal or equitable claim for: (i) any indirect, special, incidental or consequential loss or damages; (ii) loss of profit, business, revenue, anticipated savings, business opportunity; (iii) the cost of procurement for substitute products or services; or (iv) the cost of interruption of use or loss or corruption of data.

Our maximum aggregate liability under or in connection with the Agreement shall in all circumstances be limited to twice the fees paid by you to GameHint in the one (1) year under the Agreement prior to the cause of action.

GameHint shall have no liability for any failure or delay where such failure or delay in performing its obligations under the Agreement results from a cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, pandemic, governmental action or any other event that is beyond the control of the Party in question. The foregoing shall not apply to the extent prohibited by applicable law.

#### 15. General Representation and Warranty

You represent and warrant that your use of our Services will be in strict accordance with the Agreement. In particular, you represent and warrant that:

1. you will comply with the Slack Terms of Service at all times;
2. you will provide us with accurate information (where required);
3. you will not use our Services for the purposes of dealing with an emergency (please contact the emergency services in this instance);
4. you will not use our Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into our Services;
5. you will not infringe our intellectual property rights or those of any third party in relation to your use of our Services;
6. you will not do any of the following in relation to your use of our Services:
   * be obscene, offensive, hateful or inflammatory,
   * defame any person,
   * promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age,
   * promote violence,
   * promote any illegal activity,
   * promote sexually explicit material,
   * disclose the name, address, telephone number, e-mail address or any other personal data in respect of any individual without their consent,
   * harass, upset, embarrass, threaten, alarm or annoy any other person,
   * be likely to mislead or deceive any person,
   * impersonate any person, or misrepresent your identity or affiliation with any person,
   * contain any advertising or promote any services or web links to other sites;
7. you will not use our Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
8. you will not collect or harvest any information or data from any content or our systems or attempt to decipher any transmissions to or from the servers running our Services.

In the event that you breach this clause 15, GameHint may terminate your access to our Services immediately. ‍

#### 16. Indemnification

You agree to indemnify and hold harmless GameHint and its respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees arising out of your use of our Services, including but not limited to your violation of the Agreement.

#### 17. Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Japan without regard to its conflict of law provisions.

Disputes between the Company and the User shall be governed by the laws of Japan, and the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction as the court of first instance, depending on the amount of the lawsuit.

#### 18. Miscellaneous

The Agreement constitutes the entire agreement between GameHint and you concerning the provision of our Services.

The Agreement is between you and us and is not intended to grant rights, including the right to enforce any of its terms, to any other person. Any failure or delay by us to enforce the Agreement or any provision thereof shall not waive our right to do so.

We may transfer our rights and obligations under the Agreement to a third party, but this will not affect your rights under the Agreement.

Each of the terms and conditions of the Agreement operate separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect and will be construed as far as possible to give effect to the parties’ intentions as originally expressed in the Agreement.

#### 19. Contact

If you have any questions, comments or requests regarding the Agreement, please email <support@gamehint.app>


# Privacy Policy

Last update: January 6, 2024

GameHint Corporation has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of user information, including personal information about users, in the services provided by the Company (hereinafter referred to as the "Services").

## 1. user information to be collected and collection method

In this Policy, "User Information" means information pertaining to the identification of users, action history on communication services, and other information generated or stored on users' smartphones, PCs, and other terminals in relation to users or their terminals, and which is collected by the Company in accordance with this Policy. This shall mean information that is generated or stored in connection with a user or a user's terminal on a user's smartphone, PC, or other terminal and collected by us in accordance with this Policy.

The user information that we collect in the Service is as follows, depending on the method of collection.

### Information provided by users

In order for you to use the Service, the information we ask you to provide is as follows:

* Your full name
* E-mail address
* Credit card information
* Other information that you enter in the form provided by us.

### Information provided by other services when you allow them to be linked to the Service.

When a user permits linkage with external services such as social networking services in using the Service, the following information will be collected from such external services based on what the user agreed to when he/she permitted such linkage.

* ID used by the user for the external service
* Other information that the user has authorized to be disclosed to the linked service according to the privacy settings of the external service.

### Information we collect when you use the Service.

We may collect information about how you access and use the Service. This includes the following information:

* Terminal information
* Log information
* Cookies and anonymous IDs
* Location information

## 2. Purpose of use

1. User information will be used to provide the Service as described in Section 2 hereof, and may also be used for other purposes as described in Section 3 hereof.
2. The specific purposes of use of user information related to the provision of the Service are as follows:
   * To authenticate, manage, and provide administrative communications and various functions for the member information of the Service
   * To provide information to businesses or companies registered with the Service or affiliated with the Company.
   * To operate and manage seminars and various events operated by the Company
   * To distribute e-mail newsletters and other information related to the Service
   * To request surveys, campaigns, etc., to contact you, to send gifts, etc.
   * To respond to inquiries and questions from users
   * To advertise, promote, and solicit sales of the Company's and third parties' products, etc.
   * To perform maintenance and improvement of services provided by the Company
3. The purposes of use other than those described in this section 2 are as follows.
   * To create statistical data related to the Company's services, processed into a format in which individuals cannot be identified. Or to distribute or display advertisements of the Company or third parties.
     * Terminal information
     * Log information
     * Cookies and anonymous IDs
     * Location information
   * For other marketing purposes
     * Name
     * E-mail address
     * Other information that you enter in the forms that we provide.
   * To be used for payment when subscribing to our services
     * Credit card information

## 3. How long we keep information

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

### Account information

We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

### Information you share on the Services

If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services. For example, we continue to display votes you sent to the users that received them and continue to display content you provided.

### Managed accounts

If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.

### Marketing information

If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

## 4. Method of notification, publication, or obtaining consent, and method of requesting discontinuation of use

1. The following user information shall be subject to user consent prior to collection.
   * Device information
   * Location information
2. a user may request the discontinuation of the use of all or part of the user information by making the prescribed settings for the Service, and in this case, the Company will promptly discontinue the use of such user information in accordance with the Company's regulations. In addition, since the collection or use of some items of user information is a prerequisite for the Service, the Company will stop collecting such information only when the user withdraws from the Service in accordance with the Company's prescribed method.

## 5. Provision to Third Parties

Except for cases in which disclosure is permitted under the Personal Information Protection Law or other laws and regulations, the Company will not provide personal information among user information to any third party without obtaining the prior consent of the user. However, this shall not apply in the following cases

1. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
2. When personal information is provided as a result of the succession of business due to merger or other reasons.
3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the user's consent is likely to impede the execution of such affairs.
4. other cases permitted by the Personal Information Protection Law or other laws and regulations.

### 6. disclosure of personal information

When we receive a request from a user to disclose personal information in accordance with the provisions of the Personal Information Protection Law, we will confirm that the request is made by the user himself/herself and disclose the information to the user without delay (if the relevant personal information does not exist, we will notify the user to that effect). However, this does not apply to cases in which we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. Please note that a fee (1,000 yen per case) will be charged for the disclosure of personal information.

### 7. Correction and Suspension of Use of Personal Information

1. If a user requests (1) correction of personal information in accordance with the provisions of the Personal Information Protection Law because the information is untrue, or (2) suspension of use of personal information in accordance with the provisions of the Personal Information Protection Law because the information is used for purposes other than those disclosed in advance or because the information was collected through deception or other wrongful means, we will conduct the necessary investigation without delay upon confirmation of the user's request. If a user requests that we stop using his/her personal information in accordance with the provisions of the Personal Information Protection Law, we will conduct the necessary investigation without delay after confirming that the request is made by the user himself/herself, and based on the results, we will correct or stop using the personal information and notify the user to that effect. If the Company decides not to correct or suspend the use of personal information based on reasonable grounds, the Company will notify the user to that effect.
2. In the event that the Company is requested by the User to delete the User's personal information, if the Company deems it necessary to comply with the request, the Company will delete the personal information after confirming that the request is made by the User himself/herself, and will notify the User to that effect.
3. The provisions of the preceding two paragraphs do not apply in cases where we are not obligated to correct, etc. or suspend the use of personal information under the Personal Information Protection Law or other laws and regulations.

### 8. Contact for Inquiries

Please direct any comments, questions, complaints, or other inquiries regarding the handling of user information to the following contact point.

* GameHint Corporation
* Email: <support@gamehint.app>

### 9. Procedure for Changing Privacy Policy

GameHint Corporation endeavors to review and continuously improve its handling of user information, and may change this Privacy Policy from time to time as necessary. In the event of any changes, we will notify users by posting the changes on our website (including, but not limited to, the website pertaining to this service). However, in the case of changes that require the consent of the user under the law, the user's consent shall be obtained in a manner prescribed by the Company.


# Data Policy

Last update: January 6, 2024

## 1. Permissions in Slack

### Permissions

**channels:read**\
View basic information about public channels in a workspace.\
Reason for request: To retrieve the channel name.

**channels:history**\
View messages about public channels in a workspace.\
Reason for request: In order for the bot to respond to messages.

**chat:write**\
Send bot messages on allowed channels.\
Reason for request: To send direct messages.

**chat:write.public**\
Send messages to channels Assort isn't a member of.\
Reason for request: To create a poll on a channel where Assort is not a member.

**commands**\
Use `/poll` slash command.\
Reason for request: To create polls from slash commands.

**groups:read**\
View basic information about private channels that Assort has been added to.\
Reason for request: To retrieve the channel name.

**groups:history**\
View messages about private channels that Assort has been added to.\
Reason for request: In order for the bot to respond to messages.

**im:read**\
View basic information about direct messages that Assort has been added to.\
Reason for request: To retrieve the channel name.

**im:history**\
View messages and other content in direct messages that your slack app has been added to. Reason for request: In order for the bot to respond in direct messages.

**mpim:read**\
View basic information about group direct messages that Assort has been added to.\
Reason for request: To retrieve the channel name.

**team.billing:read**\
Get a billing plan for a workspace.\
Reason for request: To determine Assort's billing structure.

**team:read**\
Get the workspace name, icon and email domain.\
Reason for request: To display the team name and team image in the admin panel.

**users:read**\
Get the data of users in a workspace.\
Reason for request: To determine display language. To display names when voting in a survey. To display in the admin panel.

**app\_mentions:read**\
To view messages that have been mentioned to the app.\
Reason for request: In order for the bot to respond to messages.

### Slack Permissions Documentation

<https://api.slack.com/scopes>

## 2. Data stored by Assort

### **Data that can be retrieved via Slack**.

* Information about workspace
  * ID
  * Name
  * Profile Image
  * Price Plan
* Channel (set up for presenting questions)
  * ID
  * Channel Name

### **Information about members**.

* User
  * ID
  * Display Name
  * Profile Image
  * Position
  * Language

### **Service Information**.

* Poll Details
* Poll Responses

### **Other Settings**.

* Information about the various settings made on the Assort administration page

## 3. Data not stored by Assort

* Payment information
* User email addresses that can be retrieved from slack.


# Disclaimer

Last update: January 6, 2024

## Disclaimer for Assort AI (Assort x ChatGPT)

Assort AI utilizes OpenAI's ChatGPT. While ChatGPT is an advanced artificial intelligence, it may occasionally generate inaccurate answers or information. Therefore, please be aware of the following points when using the service:

1. The Company assumes no responsibility for the accuracy of answers or information generated by Assort AI. It is your responsibility to verify the accuracy of the information and consult with experts as necessary.
2. ChatGPT is not aware of the latest information or trends. As a result, the information provided by Assort AI may differ from the most up-to-date information. Please verify the latest information separately on your own.
3. Assort AI is operated by the Company in accordance with OpenAI's terms and disclaimers. For more details on these, please refer to OpenAI's website separately.

Please fully understand the above points before using Assort AI.

## Contact

For questions, comments, or requests regarding this matter, please contact us at <support@gamehint.app>.


# Specified Commercial Transaction Information

Last update: January 6, 2024

This is a disclosure required by Japanese consumer protection law, where businesses must provide specific information to consumers regarding their products and services.

***

In accordance with Article 11 of the Act on Specified Commercial Transactions, the following information is provided:

### **Name of Business Operator**&#x20;

GameHint Corporation

### **Location of Business Operator**&#x20;

3F Mimosa Building, 2-11-10 Minami-Otsuka, Toshima-ku, Tokyo

### **Contact Information for the Business Operator**&#x20;

Email: <support@gamehint.app>&#x20;

Phone: (+81)80-1543-2766&#x20;

Business Hours: Weekdays 10:00 AM to 7:00 PM

### **About the Selling Price**&#x20;

The selling price shall be the amount displayed (displayed price / excluding consumption tax).

### **Other Costs to the Customer**&#x20;

Internet connection fees and communication fees required for browsing the pages of this site shall be borne by the customer. Please contact your Internet service provider or mobile phone company for details about these fees.

### **Payment Methods**&#x20;

In addition to credit cards, payment methods specified by the payment service Stripe are available.

### **Timing of Payment**&#x20;

Based on the terms and conditions of the platform operator, credit card company, etc., associated with the payment method selected by the customer.

### **Contract Period**&#x20;

This service is a monthly subscription service, and it will automatically renew unless cancelled by the specified method before the renewal date. If automatically renewed, the customer shall pay the fee for one month by the end of the usage period prior to renewal, and the same shall apply thereafter.

### **Cancellation Conditions**&#x20;

Cancellation can be done at any time from the dashboard page. There is no minimum contract period.

### **Timing of Delivery of Services or Goods**&#x20;

Unless otherwise specified on the purchase page, the service is available immediately after the payment settlement process is completed.

### **Special Agreement on Returns and Cancellations**&#x20;

For services sold on this site, returns or cancellations after the completion of the purchase process will not be accepted. In case of any defects in the service, it will be dealt with according to the terms of use. For products or services with special sales conditions or provision conditions, these conditions will be displayed on the purchase page of each service.


